Urgent Care Frequently Asked Questions

Click on any of the questions below to expand the answer

  • What can a Primary Health Urgent Care Clinic treat?
    • Generally, we can treat most everyday injuries and illnesses. Some typical ailments we see are colds, flu, sinus infections, lacerations (stitches), sprains, strains and fractures (including onsite x-ray), rashes, urinary tract infections, and more. We also conduct some immunizations, sports physicals, and many labs.
  • What is Primary Health Medical Group Urgent Care and how does it work?
    • Primary Health Medical Group Urgent Care Clinics are designed to treat those who need attention quickly but don't require an emergency room visit. Visits to a Primary Health Urgent Care do not require an appointment - just walk-in. And most Primary Health Urgent Care Clinics are open evenings and weekends.
  • What kind of patients go to Primary Health Urgent Care?
    • Everyone! A Primary Health Urgent Care Clinic is convenient for moms with a sick child on a weekend. A teenager who was injured playing sports. An adult that has a cough that won't go away. Some have lived in town for years, but can't get into their family doctor. Some are new to town and haven't found a family doctor yet (or don't feel that they need one). And some are just visiting the area and have a health care concern.
  • Do you accept insurance?
    • Yes, we accept over 2,000 different types of insurance. Please check with your insurance about eligibility, to ensure coverage and benefits (we can't answer questions about specific coverage and benefits related to insurance). Insurance is not required.
  • What about follow-up care?
    • At your request, Primary Health can follow-up with your family doctor regarding your visit to help with continuity of care. Don't have a family doctor? Primary Health Medical Group has family physicians accepting new patients across the Treasure Valley - and we can assist you with making an appointment that is convenient to you.
  • How does Primary Health Urgent Care compare with Emergency Rooms (ER) on cost?
    • The average cost difference between an ER visit and an Urgent Care visit is approximately $373. And a 2006 National Hospital Ambulatory Care's Emergency Department Survey stated that more than 85 million ER visits were unnecessary - that's 71% of all ER visits. Imagine the money saved if those 85 million unnecessary visits chose an Urgent Care clinic instead of the ER. Talk about health care reform!
  • What about quality of care?
    • Primary Health Medical Group Urgent Care Clinics are staffed by a highly trained medical team including physicians, nurse practitioners, physician assistants and other medical support staff.
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